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Business Profile

Colleges and Universities

Trine University

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Trine University's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Trine University has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Trine University

      1 University Ave Angola, IN 46703-1764

    • Trine University

      211 W Washington St. South Bend, IN 46601

    • Trine University

      4101 Edison Parkway Suite 250 Mishawaka, IN 46545

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/15/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On January 3, 2025, I paid $3,737.50 in tuition to Trine University. Shortly after, on January 9, 2025, I submitted a withdrawal form and requested a full refund within the allowable deadline. However, my request was declined on January 10, 2025. Attempts to resolve the issue with my academic advisor, ***** ******, were unsuccessful, and I was subjected to unethical and possibly illegal pressure from Trine to reconsider my withdrawal against my will. After escalating the matter to ****** ***** and CCing the principal, my withdrawal was finally approved, yet I still have not received my refund. This appears to be a systemic issue, as other classmates have reported similar experiences of having their withdrawal requests denied and refunds withheld.

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