Reviews

This profile includes reviews for Athletico Physical Therapy Headquarters's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Athletico Physical Therapy Headquarters has 67 locations, listed below.

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  Athletico Physical Therapy Headquarters

  2122 York Rd Ste 300 Oak Brook, IL 60523-1925

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  Athletico Physical Therapy-Gretna

  16918 Morgan Ave Ste 11 Gretna, NE 68028-4089

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  Athletico Physical Therapy - East Lincoln

  200 N 66th St STE 20 Lincoln, NE 68505-2690

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  Athletico Physical Therapy-Gretna

  16918 Morgan Ave STE 11 Gretna, NE 68028-4089

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  Athletico Physical Therapy Headquarters

  784 Gravois Bluffs Blvd Fenton, MO 63026-7726

Review Details

• Review fromTracy S

  Date: 04/11/2025

  1 star
  It was great at first. Very caring staff. Then I asked about my insurance billing with the therapist that was working on my my elbows. I was assured that I have like 60 visits that are all covered by insurance. Ill add this was about 10 visits after the recommended six weeks from my doctor. But the therapist keep insisting that I kept coming. A few weeks later when I finally got a bill I understand why. I was being charged $369 per session which resulted in a $70 co-pay per visit. Being completely unaware of this after talking to my physical therapist, you can understand my shock and seeing an $800 bill. Needless to say, Ill never go back there again after being lied to. I truly believe its nothing more than a racket to try to make money. While the therapist do care and try to do a good job, the bottom line is this place is about generating revenue. And I feel they do that by abusing lying to their clients.

• Review fromRandolph V

  Date: 02/05/2025

  1 star
  I have been trying to get a callback from their billing department for the past 3 days; no luck!!! I have an outstanding balance which is incorrect and unable to get anyone on the phone to get it corrected.  

• Review fromSunny A

  Date: 01/15/2025

  1 star
  *********************** location is disorganized, unprofessional, and lacks integrity. It seems to take advantage of people's vulnerabilities. How can anyone justify charging $560 per session for a service that mainly consists of lying down on a bed with a hot towel around your neck? Additionally, upon careful review of the billing details, I noticed that the number of physical activities charged has been doubled. Be careful before walking in to this place!

• Review fromJay D

  Date: 08/06/2024

  1 star
  The location ************************* is worst, PT ***** takes simultaneously 2 clients at my one hour session, only 20 mins works with me and leaves to other client telling the other guy (clearly looks like unlicensed, he doesn't know nothing until they tell him what exercise to do to tell to clients) to take over for rest of the clients session. I was there about 4 times, tried the youngest Asian dude the laziest PT, he was pretending to do manual hands on rubbing only 2 mins and even 2 fingers on my back one hand in his pocket and argumentative, Unprofessional, most times they chit chat endless trash talking, its not healing or relaxing exercise doing atmosphere, If you little late they won't take you as they scheduled another client on your 1 hr time simultaneously as usual.  

• Review fromScott B

  Date: 07/21/2024

  5 stars
  This location is great because of the staff, ****** for the office, the *** *********************, and *** **************************** are credited for the sincere care they provide. This care helped me get back to normal life which I am grateful.

• Review fromMichael D

  Date: 05/16/2024

  1 star
  Athletico has deceptive billing practices of which I will go to court before I pay their over charging for the services they supposedly provide.

• Review fromFrancisco L

  Date: 02/18/2024

  1 star
  Athletico Billing is a nightmare this place is way over priced for the service you get. They were not upfront about the higher costs like they should have been. I asked if the insurance will cover I will have the service they told me not to worry, next appointment I ask again same answer. I did not benefit from anything I received and now I owe more than $1000 for less than month of service. Shame on businesses like this that are supposed to help people to get out of pain.  

• Review fromDirk E

  Date: 08/14/2023

  1 star
  I don't blame Athletico Therapist I worked with. Now that's out the way my story I was in a knee injury from work I received regular therapy an aggressive therapy both was causing me pain. Nevertheless I pushed forward now its time for work conditioning my pain is still there an my use of my knee was just impossible. Time For the *** exam I honestly did everything to my best ability at the end the examiner said to me that if the doctor doesn't come up with something that my knee would get worse. That being said Why when I got the report from my *** she basically said I was making my pain up an lying. That I could do more but just wasn't an was ready to put me back to full time work duties. So a week after that I had my second opinion doctor *********** come to find out I have to have surgery because I'm one step away from needing a knee replacement an He said I'm not ok an that I'm not ready to go back to work. ATHLETICO IS NOT HONEST AN THEIR EXAMINERS WILL MAKE FALSE STATEMENTS TO BENEFIT THE INSURANCE COMPANY. O I Do blame the doctor most but Athletico let me down an humiliated me.

• Review fromJanet C

  Date: 06/23/2023

  1 star
  Athletico Billing is a nightmare. Had services starting in December of 2021. Cigna kept denying payments since ICD coding was wrong. After multiple calls back and forth finally thought it was done and paid in full in February of 2023. No, now Im being billed another $30 copay This is crazy. In talking to Supervisor *************************** was advised that if I didnt pay the $30 bill would go to collections. Great, ruin my credit since Athletico can not get there billing in order

• Review fromLora P

  Date: 05/01/2023

  3 stars
  My husband has two insurances, a primary and a secondary. I keep getting a statement in the mail for $260.48. on all the line items from 2022 there are charges, Ins ***** **** ******* Paid, Pending Ins, You Owe columns. On mostly all those columns the Ins ***** Adj is more than the charges. Leaving the balance we owe as $0 except the last three lines. the Charges are more than the Ins ***** Adj there is $0 paid paid patient and nothing in the pending Ins. Leaving us owing $260.48. I believe they need to run this through both insurances and all we may owe is a $40 copay for those 3 visits not the whole $260.48 The billing for this organization is terrible and confusing. With dual insurance we should not owe anything but a copay. He had a complete knee replacement and didn't owe a dime after that surgery. I have left my number for them to call me so we can go over this bill. The service at the ******, ** office was wonderful and I would recommend that office to anyone, but the corporate offices needs to work on their billing services a bit more. You do not get any receipts or statements after each visit which would help alleviate some of this confusion.