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Business Profile

Used and Rebuilt Auto Parts

LKQ Corp

Headquarters

Reviews

This profile includes reviews for LKQ Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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LKQ Corp has 350 locations, listed below.

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    Customer Review Ratings

    1.18/5 stars

    Average of 110 Customer Reviews

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    Review Details

    • Review fromCommercial M

      Date: 08/01/2022

      1 star
      CUSTOMER ********************** IS NOT A PRIORITY- I order thousands of parts and pieces (literally THOUSANDS) for my customers every week. Ordered a hard-to-find part using the *** part number and they sent me something else. Then when trying to return it, they blamed me for "ordering incorrectly". I will never do business with them again and will let all of my customers know to do the same.
    • Review fromRobert W

      Date: 07/28/2022

      1 star
      LKQ sold me a rebuilt engine with a 12/12 warranty. During that 12 mo. warranty the engine had to be REPLACED 3 times..always the same problem of bank 5 misfire. Now this engine has failed also. LKQ sent me 3 defective engines and now they wont replace this engine because 12 mo. have passed. All things considered, including many weeks of being stranded, i would like to believe the company would show some decency and either refund my money or replace this engine also. But i realize they are just another greedy,shady company that sells defective products and hides behind their lawyers and have no morals.Word of advice.....DO NOT DO BUISNESS WITH LKQ.
    • Review fromRyan C

      Date: 07/27/2022

      1 star
      Bottom of the barrel customer ********************** no matter who you speak with. Sold me a transmission for my ******* Elantra. I had it installed professionally at ******* dealership for $1,200 in labor. Turns out it leaked... pretty heavily too. Called LKQ and was told not to worry; just make a warranty claim and be reimbursed for the cost of the installation of the 2nd transmission once it arrives. Additionally, I had purchased the labor warranty for $134 giving extra "peace-of-mind" in the off-chance of a problem. Surprise!! Leaking transmission. Read the fine print of the labor warranty. They only pay $50 per hour labor (Good luck finding engine/transmission shop for anywhere near that rate - my local ******* dealer is $149 per hour) and use "all data" to determine what they will pay. I was charged $1,017 for the second transmission installation and they sent me a check for $295, which is $50 per hour at 5.9 hours. I am now out over $700 for the second transmission installation all because they sent a leaky transmission that was never checked and verified to be good. My review is a last resort - but I've tried resolving the matter with several "managers" and was met with a cold, short attitude and an unwillingness to discuss the matter - just scripted robotic responses and getting hung up on once they're done with their script. A real sad example of a business in 2022. I'd have no problem chalking this up to a ****** learned if they had not wrongfully sent a leaking transmission and refused to go good for it!
    • Review fromJames B.

      Date: 07/26/2022

      5 stars
      LKQ IS THE BEST, I WAS SEARCHING FOR A INTAKE MANIFOLD FOR MY 2015 **** 150. AFTER 2 DAYS OF SEARCHING AND CALLING DEALERSHIPS AND AFTER MARKET DEALERS I HAD NO LUCK ??. ONE OF MY FRIENDS ADVISED *LKQ* NEVER HEARD OF THE BUSINESS BUT AT MY LAST WIT'S AFTER NO LUCK I CONTACTED LKQ AND 3 DAYS LATER THE PART I COULDN'T FIND WAS RECEIVED STRAIGHT TO MY FRONT DOOR PERFECTLY PACKAGED. LKQ WILL BE MY 1ST GO TO FROM THIS POINT ON MY TRUCK WAS REPAIRED THE MECHANIC ADVISED GREAT PART AND PRICE WAS VERY GOOD ??????. THANKS LKQ MY NEW FAMILY
    • Review fromRafael Dominguez

      Date: 07/20/2022

      1 star
      On July 20th, 2022 I went to LKQ of ****************************************************** paid my $3 fee and went in to get my parts. Upon exiting, I clearly stated that the tire attached to the rim I needed was dry rotted and useless so it was not to be charged as a good tire for sale and the person checking it agreed with me, then right there this very arrogant "manager" popped up and started voicing his rank about no one else making decisions about who pays for what and started screaming to everyone behind the counter and to me as a customer as well, to the point where I got upset and nasty words were exchanged between me and him. All this while other customers waited to see the end of it. Totally uncalled for! Very arrogant and despicable person to be a manager of a local business. I hope this reach some level ** in LKQ management and teach this guy how to be a manager. There was no need for this person to be so angry and nasty to everyone including customers. Shame on you LKQ!. My rating would've been zero stars but is not possible.
    • Review fromJonathan K

      Date: 06/23/2022

      1 star
      Recently I purchase item and the merchant sent me a wrong item and refuse to refund my money when I paid on my receipt I was not aware of anything wrong item being sent out I try to have a conversation with the merchant and merchant disregarded my concerns The receipt that I was provided did not mention anything in the item that I got in my house was also wrong item merchant did say they gonna provide me with a return shipping label which they did not very unprofessional business operation and merchant was unwilling to cooperate with me at all policies does not make it legal for fraud operation
    • Review fromDon M

      Date: 06/17/2022

      1 star
      Lucky to even get 1 star. First remanufactured a received had threads stripped. Second a rod knocking. Time to lawyer up. DO NOT BUY FROM LKQ
    • Review fromROBERT E

      Date: 06/09/2022

      1 star
      How does the BBB give this company A= rating when it has only one out of 5 stars in actual reviews???This company has not been dependable in quality of parts, accuracy of parts ordered, and up to 2 days late in delivery to my business causing friction with my customers and times commiting. When I talked to the LKQ representative he advised me to buy from another company. I do now. Their elite company for programming had a large increase in fees a couple months ago and today another 20 percent increase. They are very hard to continue a value to do business this way.A business owner in ***** *****.
    • Review fromBrandin H

      Date: 06/06/2022

      1 star
      I WILL NEVER USE LKQ FOR ANYTHING EVER AGAIN. I HAVE HAD 3 LKQ REMANUFACTURED ENGINES IN MY 2009 RAM **** IN A SPAN OF LESS THAN 4 YEARS NEEDING A 4TH DUE TO NUMBER 3 ALSO FAILING WITH AROUND ***** MILES ON IT AT TIME OF FAILURE. FROM THE MOMENT I PICKED MY TRUCK WITH THIS ENGINE, I MENTIONED THE LIFTER TICK TO WHICH LKQ STATED WAS NORMAL MULTIPLE TIMES OVER A FEW MONTHS. HOW DID IT END UP YOU ASK? LKQ FINALLY MADE ENOUGH EXCUSES TO PUSH THIS ENGINE PAST THE 3 YEAR WARRANTY COVERAGE BASED OFF THE FIRST REPLACEMENT ENGINE. THEN THEY WASHED THEIR HANDS OF IT LEAVIMG ME TO FINANCIALLY DEAL WITH THEIR INABILITY TO PROVIDE QUALITY PRODUCTS.
    • Review fromMichael H

      Date: 05/23/2022

      1 star
      Paid for a new engine and they sent me the wrong one ( wasn't even close) and expected us to pay more for the new engine even though we already paid for the engine. Their argument was that the engine we got was worth less than the one we were meant to get. But we paid for the superior engine already. What a joke

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