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Business Profile

Auto Detailing

Untouchable Auto N Detailing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Detailing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/28/2022

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my truck towed to this "shop" back in April. My instruction was to get my truck started. the owner called and said I needed a timing chain which I new at the time it didn't. I said ok gave the benefit. That when I gave him $350. Stalling me out no answer. Than he calls random in September and say Now i need a motor which I no to be a story. Than he says he got it to fire up once but he can't be it to start again. Next red flag you cant set a timing chain if you cant start it and run it. So he said he could get me a motor and install it for $1300 So i took him $1100 cash with owning $200 more. 3 Weeks later He hasn't started of my truck and keep next weeking me to death. I wrote a letter last week asking for my money back due to lack of service. I was under the impression this was a certified Auto shop and its some kind of business front.

    Business Response

    Date: 11/21/2022

    Business Response /* (1000, 10, 2022/10/18) */ **************************** Vehicle has been repaired, The consumer had a remaining balance before they can pick up the vehicle. Consumer Response /* (3000, 12, 2022/10/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) To all party The above "Business" Has not completed or started on my truck. I want my money back. My truck is in the same state or worse. It has not been started on my original motor is in my truck we agreed on a used motor with 79,000 miles he said he could get. He hasn't fulfill anything as of today. I went by there took pick of my truck and he said take all the pic you want I said another week. So everything he said and the above statement is false. I want my money back

Untouchable Auto N Detailing is NOT a BBB Accredited Business.

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