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Business Profile

Electronics and Technology

Techspot Electronics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/17/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product from Techspot Electronics (***********************************) online on November 18, 2023. I received an email about my order [Order #******] and never heard from them again. I sent them so many emails via their customer support portal but haven't received an answer. I haven't received the product which I paid total of $56.09 with Bitcoin via Robinhood. I have the transaction confirmation number and the status shows as it is complete.

  • Initial Complaint

    Date:01/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a product and didnt recieved it. I emailed heard nothing.

  • Initial Complaint

    Date:01/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 21, 2023 I was surfing the net looking for a novelty gift for my wife. I wanted to replace the one that she had lost in our move. I found it and a list of retailers that had what I was looking for. Techspot Electronics had the best price so I ordered the item. The way I read it was that it was free shipping and would be here by November 24, 2023. I thought that was great as it was going to be part of my wife's Christmas gift. But, I also realized that it was Thanksgiving and wasn't concerned that it had not arrived yet. Later, I received an email stating that the order was confirmed and everything was good. I purchased this on my debit card and got an email from my bank asking if I had made this purchase and I replied that I had. The bank said "ok" and according to my bank records the purchase went through. Some time passed and no package and not even an email with a tracking number showed up. I inquired through their contact us email system, with no response back. Two to *********** I went on their Chat Line and inquired with no reponse again. Funniest thing (not really) is that on their Chat Box they have posted the statement "We reply immediately". My item was under $10 , but I was sure looking forward to giving it to my wife. I couldn't bring myself to purchase the item off another site; because that's like paying double and by a miracle this one might show up.

Techspot Electronics is NOT a BBB Accredited Business.

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