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Business Profile

Payday Loans

Direct Loan Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payday Loans.

Complaints

This profile includes complaints for Direct Loan Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Direct Loan Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Direct Loan Company

      Fort Myers Fort Myers, FL 33917

    • Direct Loan Company

      1391 W 5th Ave., #103 Columbus, OH 43212

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/30/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I told the company No that I was not interested or that I didnt want the program that they were offering and still kept on and then proceeded to call 5 more times. I feel like I was being harassed by the company that I didnt sign up for or had no knowledge about. The people that were on the other line didnt speak fluent english and spoke like chinese or japanese and I really couldnt understand them. I told them that I was going to call and file with the Better Business Bureau where they hung up on me the 3rd time and called back the 4th time but no answer and then called back again the 5th time and I said I was going to call the better business bureau and they completely hung up on me.

    Direct Loan Company is NOT a BBB Accredited Business.

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