Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mailing Equipment

Quadient, Inc.

Headquarters

Reviews

This profile includes reviews for Quadient, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Quadient, Inc. has 114 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.5/5 stars

    Average of 641 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDebbie W.

      Date: 04/23/2025

      5 stars
      Oscar was very helpful with all of my questions and he set me up as the main contact for our location and to get the ink cartridges.
    • Review fromThomas

      Date: 04/23/2025

      5 stars
      Tara was very helpful and efficient. She answered all my questions.
    • Review fromDamara D

      Date: 04/21/2025

      5 stars

      Damara D

      Date: 04/21/2025

      Quadient is very helpful and always helps me in a timely manner.

      Quadient, Inc.

      Date: 04/22/2025

      Hi ******* thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromjymma b.

      Date: 04/21/2025

      5 stars

      jymma b.

      Date: 04/21/2025

      Henry was wonderful, very helpful! Problem was resolved within 15 minutes

      Quadient, Inc.

      Date: 04/22/2025

      Hi ****** thank you for reaching out to share your experience with our Customer Service Representative Henry! I am very happy to hear that Henry provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromGreg

      Date: 04/20/2025

      5 stars

      Greg

      Date: 04/20/2025

      Very patient and helpful. One of the best service calls I've ever had

      Quadient, Inc.

      Date: 04/22/2025

      Hi ***** thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager
    • Review fromDebbie S.

      Date: 04/18/2025

      5 stars

      Debbie S.

      Date: 04/18/2025

      The person that handled my call was very professional and researched the situation and discovered what had happened and explained it to me clearly.

      Quadient, Inc.

      Date: 04/20/2025

      Hi ******* thank you for reaching out to share your experience with us! I am very happy to hear that our Customer Service team provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Al** Customer Service Manager
    • Review fromEllen F.

      Date: 04/17/2025

      5 stars

      Ellen F.

      Date: 04/17/2025

      I wanted to share the Excellent and Efficient service that I received from your employee Nancy G********* She helped me resolve an ongoing issue that we have had with our account for well over a year in just a matter of just 2 days. She is an asset to your team..

      Quadient, Inc.

      Date: 04/20/2025

      Hi ****** thank you so much for reaching out to share your experience with our Customer Service Lead Nancy! I am very happy to hear that Nancy provided a great experience and was able to help resolve everything for you. I will share this wonderful feedback with Nancy's supervisor. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Al** Customer Service Manager
    • Review fromLisa

      Date: 04/16/2025

      5 stars

      Lisa

      Date: 04/16/2025

      Christine was very helpful and polite on our telephone conversation.

      Quadient, Inc.

      Date: 04/17/2025

      Hi ***** thank you for reaching out to share your experience with our Customer Service Lead Christine! I am very happy to hear that Christine provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A**, Customer Service Manager
    • Review fromRobert R.

      Date: 04/15/2025

      5 stars

      Robert R.

      Date: 04/15/2025

      Both service tech were fabulous and solved my problem quickly

      Quadient, Inc.

      Date: 04/17/2025

      Hi ******* thank you for reaching out to share your experience with us! I am very happy to hear that our service technicians provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly Ali, Customer Service Manager
    • Review fromCarolyn O.

      Date: 04/15/2025

      5 stars

      Carolyn O.

      Date: 04/15/2025

      Manny was helpful, kind and resolved my issue in a timely manner.

      Quadient, Inc.

      Date: 04/16/2025

      Hi *******, thank you for reaching out to share your experience with our Customer Service Representative Manny! I am very happy to hear that Manny provided a great experience and was able to help resolve everything for you. We truly value your feedback and appreciate the time you took to leave us a review. – Kimberly A*** Customer Service Manager

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.