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Business Profile

Automobile Purchasing Consultants

Rivian Automotive, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Automobile Purchasing Consultants.

Reviews

This profile includes reviews for Rivian Automotive, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rivian Automotive, LLC has 161 locations, listed below.

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    Customer Review Ratings

    1.36

    Average of 11 Customer Reviews

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    Review Details

    • Rose K

      Date: 01/26/2023

      This company is awful. They are unwilling to help their customers with any requests. A family member of mine just recently bought a Rivian two months ago and then found out they have to move to another country to help their mom. I was trying to help them out by asking Rivian if they would be able to get parts shipped to them once they moved and Rivian advised me that the warranty would be voided and they would not send parts overseas, even if I paid for them. I then offered to buy the parts in ******* if/when they might need them and ship it to my family member for them and they still refused to help and advised this was impossible too. So I then asked them if they could buy back the car since they can't take it overseas and they refused to even offer a price they would pay for it. The car only has 400 miles on it, and has been barely used. Amazing! Even Rivian doesn't want to buy back it's own cars. That means my family member is out $97000. AWEFUL company with poor customer service.

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