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Business Profile

Engineering Consultant

ECN Automation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engineering Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Telemarketers Automation caller Debt Collection ******************* calling from ********** stating this is a debt collector and my name is ******************* call me at ********** to discuss this matter. I don't have any negative financial problems. The calls come to my phone all day and night and leaves messages. They are harassing me daily and all day.

    Business Response

    Date: 01/16/2024

    It is unfortunate that you are receiving these calls from Telemarketers and harassing you day and night but these calls are not being done by ECN Automation. We are a system integrator engineering firm and we do not have telemarketing services at our disponsal. We service large clients in the Mining and F&B industries and we do not have anyone in our team calling individuals for anything related to debts. Our registered phone numbers are ************ and ************** so I'm not sure where you got my name and ECN Automation referenced as the company calling you but it is not us. I hope you can find out who is harassing you and blocking them so they can stop. 

ECN Automation is NOT a BBB Accredited Business.

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