Information and Alerts

Alert

Blue Line Locksmith LLC came to BBB's attention on 7/28/2020 by a consumer who's concerns are pending in BBB files for a reply from Blue Line Locksmith. At this time, BBB has investigated three addresses for them: 458 School St., Columbus, OH - is an Arena District Parking lot, 163 N Franklin St, Delaware, OH - is the office of an attorney who does nto appear to be affiliated w/Blue Line Locksmith, and   425 N Front St, Columbus, OH - Arena District Apartments The USPS has returned mail as undeliverable from 458 School St and 163 N Franklin St, Delaware, OH. BBB has called Blue Line's phone numbers: (614) 369-8469 and (614) 656-1256 but was unable to leave a voicemail as the voicemail boxes were full. At this time, BBB does not know where the business is physically located. Better Business Bureau offers these tips to find a trustworthy locksmith: Do your research. Read reviews to ensure the locksmith you intend to hire isn’t a scammer. Look into the locksmith’s claims, credentials and professional memberships. Ask family and friends for recommendations. If they’ve had a good experience with a locksmith, it’s likely you will too. Look closely at advertisements. If there’s no clear business name, it may be a red flag. Cross-reference the phone number with other locksmith ads to ensure the number you’re calling doesn’t operate under several names. Find out if the locksmith is insured to cover damages incurred during a repair. Expect the locksmith to ask you for identification to make sure you’re the property owner before doing work. Remember a good locksmith will be able to open almost any lock. Be wary if he or she can’t open your home. Don’t be afraid to ask questions. Ask about the cost of a service call, mileage and parts before having the locksmith come to your home. Ask for an estimate before the locksmith begins work. If the estimate doesn’t match the price you were quoted over the phone, don’t allow the work to be done. Look for a vehicle that’s marked with the company name. Be wary of anyone who shows up claiming to be a locksmith without clear association with a company. Know locksmiths don’t typically drill through your lock to open it. If your locksmith insists on doing so, consider hiring someone else. Pay with a credit card, in case you need to dispute the charge later. Get an itemized invoice (including parts, labor, mileage and service charges). Proof of payment can help you dispute the charge later if it turns out to be a scam.