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Better Business Bureau of Greater Ottawa

Serving Greater Ottawa

About Us

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. BBB works hard to serve both consumers and businesses in our service area, with investigations into businesses with patterns of complaints, reviews of local charities, and an education and outreach program serving local schools, churches, and business groups.

BBB: Start with Trust®

Programs and Services

Apply for Accreditation

BBB Accreditation signifies trust and integrity, and an unwavering commitment to consumers. Join our community of trusted businesses today.

Claim your business profile

Do you already have a BBB Business Profile? Ensure BBB has up-to-date information about your business on file to share with potential customers.

Customer Reviews

BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities.

Latest News

Read the latest news from your local BBB office – stay informed.

File a complaint

Are you in need of some assistance with managing a dispute with a local business? BBB is here to help businesses and their customers come to a reasonable resolution.

Report a Scam

Spot a business or offer that sounds like a scam? Tell us about it. Help us investigate and warn others by reporting what you know.